The workforce is currently more diverse – and in more ways - than ever before. Yet, workplace diversity represents new challenges for organizations also adapting to factors of globalization and technology that are constantly reshaping their marketplace.

All of these factors mean that workplaces today need not only to have a diverse workforce, but to engage and include that diversity of voices in everyday decision-making and product development.  For this reason, it’s important for organizations to recognize not just what year an employee was born (i.e, their “generation”), but also recognize their frame of reference about what it takes to work effectively in today’s version of work and their current workplace in particular.